Privacy Policy

Introduction

This Privacy Policy explains how K.K Prestige Property securely handles your personal or protected information obtained from browsing our website. Personal information is any information you provide to us, either expressly or indirectly, from browsing our website. This policy sets out the processes and practices we have implemented to ensure your personal information is not mistreated in any way.

The Privacy Act restricts the collection of sensitive personal information. Such information is only collected if it applies to the goods or services we sell.

'We', 'us', 'our' and 'K.K Prestige Property' refer to K.K Prestige Property. 'You' and 'your' refer to registered users, customers, resellers, associates, suppliers or general public visitors to our website.

Internet address

K.K Prestige Property may temporarily store your internet address, the pages you access and a timestamp of when you accessed them, to monitor user traffic through its website. We use this data to generate statistics that help us deliver better web content services to our users.

K.K Prestige Property will not distribute collected user information to any third party unless required by applicable government legislation. When it is no longer needed, we destroy your IP address and web page access information promptly.

Cookies

When you arrive at our website, K.K Prestige Property may issue you a per-session cookie. If your browser receives any other type of cookie, please report it to our head office and we will investigate.

Our cookies are strictly intended to store information about a user's session. We condemn any party that intercepts or distributes malicious content through our cookies. If you experience unusual activity while browsing our website, please report it to our head office and we will investigate.

Personal information

When you submit personal information to K.K Prestige Property through an online enquiry form or email, the request is sent directly to our personnel.

All personal information we receive is retained so that we can fulfil the request made. Unless required by applicable government legislation, we will not disclose your information to a third party.

Personal information may be securely retained for reference purposes and properly destroyed afterwards.

Email

In some parts of the website, K.K Prestige Property will ask you for personal information, including your email address. Your email address will only be used for the purposes stated and will not be disclosed beyond K.K Prestige Property without your express permission.

Unless you have given prior consent, we may contact you at your nominated email address for administration and sales purposes only.

Data

Network data traffic to and from our web servers is monitored at all times. If excess data traffic is detected, K.K Prestige Property reserves the right to cancel any or all user requests. We may log our data traffic and the source IP addresses of any internet request. This information is protected and is only disclosed to authorities or law enforcement bodies under a successful warrant application.

Order information

Information is retained so that we can follow up prior orders and resolve any discrepancies. Order details are retained for up to seven years, or as required by applicable government legislation.

Website analytics

K.K Prestige Property may collect information about your computer, including your IP address, operating system and browser type, for system administration and to create reports. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their site. It uses first-party cookies to track visitor interactions, which we use to compile reports and improve our site. These cookies store information such as the time of the current visit, whether the visitor has been to the site before, and which site referred them to the page. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of Google Analytics tracking across all websites you use, visit Google's opt-out page.

How we use your information

K.K Prestige Property collects your personal information so that we can carry out our business activities and functions and provide the best possible customer service. We collect, hold, use and disclose your personal information for the following purposes:

• to provide products and services to you and to send communications requested by you;

• to answer enquiries and provide information or advice about existing and new products or services;

• to provide you with access to protected areas of our website;

• to assess the performance of the website and to improve its operation;

• to conduct business processing functions, including providing personal information to our related bodies corporate, contractors, service providers or other third parties;

• for the administrative, marketing (including direct marketing), planning, product or service development, quality control, survey and research purposes of Kim K.K Property, its related bodies corporate, contractors, or service providers;

• to provide your updated personal information to our related bodies corporate, contractors, or service providers;

• to update our records and keep your contact details up to date;

• to process and respond to any complaint made by you; and

• to comply with any law, rule, regulation, lawful and binding determination, decision or direction of a regulator, or to cooperate with any governmental authority of any country (or political subdivision of a country).

Your personal information will not be shared, sold, rented or disclosed other than as described in this Privacy Policy.

To whom we may disclose your information

K.K Prestige Property may disclose your personal information to:

• our employees, related bodies corporate, contractors, or service providers, for the operation of our website or business, to fulfil your requests, and to otherwise provide products and services to you. This includes web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, debt collectors, utilities providers, and professional advisors such as accountants, solicitors, business advisors and consultants;

• suppliers and other third parties with whom we have commercial relationships, for business, marketing and related purposes; and

• any organisation for any authorised purpose with your express consent.

K.K Prestige Property may combine or share any information we collect from you with information collected by our related bodies corporate (within Australia).

Direct marketing

K.K Prestige Property may send you direct marketing communications, and information about our products and services that we consider may interest you. These may be sent by mail, SMS and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preferred method of communication, we will endeavour to use it whenever practical.

You may opt out of receiving marketing communications at any time by contacting us, or by using the opt-out facilities in our marketing communications. We will then remove your name from our mailing list.

Contact us

Please feel free to contact K.K Prestige Property head office if you require further information or clarification of any statements above. Email: kim@kkprestige.com. Postal address: PO Box 1387, Oxenford QLD 4210.